
“SubSpace Communications Inc. is outstanding among IT consulting firms because they bring a wealth of knowledge and maturity, a demonstrated work ethic and strong leadership skills to their work … they also carry a rare form of loyalty that I’ve seldom seen.”
“The SubSpace Communications team has excellent interpersonal skills (and an) excellent grasp of the technical issues. This uncommon combination of both technical and communications skills is hard to find … Any company looking for high quality computer support for their users would do well by contacting them” .
We have relied on SubSpace as a one stop shop to supply, install and maintain our hardware and software. In our time working with SubSpace they have proven themselves to be reliable and proficient as well as knowledgeable about the needs of our business. They have often been proactive in suggesting ways that we can improve and update our systems to ensure our systems remain secure, as new technology has come to the market.
Whilst initially your organisation acted as a supplier of IT equipment, over a number of years this has developed not just as a preferred supplier but as IT Consultants, genuinely looking after our interests as we develop. I do not believe that the current situation of 150 employees, across 2 sites and 10 servers and including remote working and a mixture of laptops, desktops working within an extremely reliable system with minimal downtime would have been achieved without your considerable input.
In addition to the infrastructure, you have guided us on other significant issues such as data backup, recovery, security, software and generally acted as a means to ICT progression. This has always been completed with a pragmatic business sense and working to our budgets and timescales. Even though no Service Level Agreement is in place, you have always offered more than the norm in terms of telephone advice, ad-hoc actions and call out timescales. .